Makes one think back.
Wednesday, March 19, 2008
How Time Passes
Here in my second life I needed some documents for an application and found this 30 plus year old certificate!
Makes one think back.
Makes one think back.
Sunday, March 16, 2008
Queuing for Government Services!
Why do we as South Africans, accept to stand in queues like this? and only complain to one and other about how bad things are.
Batho Pele - Putting people first?
To me the most revealing thing about Batho Pele is its website!
While Batho Pele is a process for the user of government services, the website gives no way of addressing the system in writing.
The INTERNET contact form specifically states
Submissions to the the form resulted in no response after 3 days, although a specific request was made to establish electronic communication.
To add to the inefficincy the website was offline for several hours on 16/03/08.
While Batho Pele is a process for the user of government services, the website gives no way of addressing the system in writing.
The INTERNET contact form specifically states
"due to high volume of mail, we're not always able to provide a personal response"
Submissions to the the form resulted in no response after 3 days, although a specific request was made to establish electronic communication.
To add to the inefficincy the website was offline for several hours on 16/03/08.
Batho Pele - What is It?
Batho Pele was established by Government to
promising the user of government (local, provincial and national) services that eight service delivery principles be implemented
Do these things seem to be being done in the areas you interact with? - definitely not for me!
"enhance the quality and accessibility of government services by improving efficiency and accountability to the recipients of public goods and services".
promising the user of government (local, provincial and national) services that eight service delivery principles be implemented
* regularly consult with customers
* set service standards
* increase access to services
* ensure higher levels of courtesy
* provide more and better information about services
* increase openness and transparency about services
* remedy failures and mistakes
* give the best possible value for money.
Do these things seem to be being done in the areas you interact with? - definitely not for me!
Thursday, March 6, 2008
Even Sweets Can Be Healthy
Food & Drink Europereport that Lallemand Health Ingredients (LHI) have anounced the launch of a chewy fruit containing PACran cranberry powder eith the claim that "One daily 'PACran softchew' is recommended by the company to support urinary tract health"
This appears to be a growing tend - Euromonitor value the functional and healthy confectionery market at $7.4bn (€5bn) in 2005 representing 24 per cent of the functional food market.
This appears to be a growing tend - Euromonitor value the functional and healthy confectionery market at $7.4bn (€5bn) in 2005 representing 24 per cent of the functional food market.
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